New research shows Integrated Health Care has reached a tipping point

Integrated health care (IHC) connects pharmacy, dental, vision, disability, Employee Assistance Program (EAP), and supplemental health plan data to an employer’s medical plan. This allows doctors and other health care providers to share actionable data to better diagnose and treat members, detect coverage gaps, and guide employees toward prevention and care management.

While IHC has been on an upward trajectory since 2016, the findings from the 2020 Integrated Health Care Report, Edition 4 demonstrate that this strategy has effectively become the norm among employers. The majority — 56% — now connect benefits to save money and improve employee health. This represents an 11% increase since 2018.

The move to integration: a breakdown by product

Vision and pharmacy are the top products employers are focused on integrating in 2020, followed by dental and disability. EAP and supplemental health were measured for the first time. Both already demonstrate significant importance.

  • Vision – 75% integrated

  • Pharmacy – 73% integrated

  • Dental – 67% integrated

  • Disability – 63% integrated

  • EAP – 62% integrated

Below is a video outlining the key 2020 research findings. To learn more about IHC, reach out to your broker, benefits consultant or insurance company representative. You can also find more information at

COVID-19 Resources: Managing Your Business During a Crisis